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Subscriber area -

How my subscriber area works

How do I access my subscriber area?

Simply enter your username (or subscriber number) and your password.

Your username appears in all emails sent by Bip&Go and on all your bills.

You will have chosen your password when creating your account. If you have forgotten your username or password, click here

Where can I find my username?

Your username is the same as your subscriber number. It appears in most emails sent by Bip&Go and on all your bills.

For your information, your username is the 2 last figures under the company name and the 7 figures under the customer name on the label of your badge.

I have lost my username and/or password. What should I do?

Click here and follow the instructions.

How do I consult the recent journeys for which I have not yet been charged?

These trips can be viewed in your subscriber area. To consult them, click on the link "Detailed view" of the "My badges" table.
The journeys will no longer be visible in this section when they have been billed.

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