Bip&Go FAQs

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Find all the answers to your questions about electronic toll payment in our FAQs.

Billing

Consulting my bills

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How can I see my bills?

It is easy to consult your bills. Go directly to your subscriber area and the "My bills" section.

Please note: The bills in your subscriber area can only be opened with Acrobat Reader. To download the latest version, click here.

I cannot download my bills. How do I do it?

The electronic toll payment bills in your subscriber area can only be opened with Acrobat Reader. To download the latest version, click here.

I have lost my bill. How can I get it back?

You can consult your bills in your subscriber area , under the "My bills" section

How can I get a duplicate bill?

For customers who have opted for electronic billing, the bills can be viewed and downloaded from your subscriber area for 24 months. For customers who have opted for paper billing, you may request a copy by email via the contact form and confirm that you agree to pay the fee or by telephone on + (33)9 708 08 765 , from Monday to Friday from 8am to 8pm. The copy will be billed at the applicable price according to the General Terms and Conditions of Sale .

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