Need help?

If, for aesthetic reasons or for your personal convenience, you would like to change your working badge for a more recent model, you may do so. You can ask for a replacement in the contact section of your subscriber area . Nevertheless, as your badge is still working, the replacement is not free ( see price list ). You must also send us the old one at your own expense.

You can order one or several extra badges up to the allowed limit via your subscriber area , under My Account, then "Order badge or holder". If you would like more badges, make a request in your subscriber area via the contact form.

You can also request one directly in a Bip&Go agency in France

You can ask for new holders for your electronic toll payment badge in your subscriber area by clicking on "Order badge or holder" or in a Bip&Go agency in France .

On a solely indicative basis, each extra holder costs €2 (all taxes included, not including shipping fees).

To order a motorbike armband, you can go straight to one of our Bip&Go agencies in France or make a request in your subscriber area via the contact form (indicative price €9.90 all taxes included).