Bip&Go FAQs

Need help?

Find all the answers to your questions about electronic toll payment in our FAQs.

Spain service

Using the electronic toll payment badge in Spain

Filter questions

Already a customer? Not yet a customer

Which subscription options are compatible with the Spain service extension?

If you already are a customer, this information is available in your subscriber area in the section “My badges, account situation”. You will immediately find out whether or not your badge is compatible, and the steps to follow if it isn’t.
Tip: only badges with a Via-T logo on the tag are valid in Spain.

viat logo on tag

If you are not a customer yet:
Offer valid for private individuals only, for the following subscription options:

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

How much does the service in Spain cost?

By default, using the service in Spain will cost you €2.50 tax incl. per month of use in Spain and/or Portugal.
If you travel in Spain a lot, you can choose a yearly subscription for €10 tax incl.

PLEASE NOTE : The €10 yearly Spain subscription plan is not available for the Liber-t Vacances plan.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

How do I use my badge in electronic toll payment lanes in Spain?

Electronic toll payment works the same way in Spain and in France. It uses the Via T system, which is similar to the French liber-t system.

As in France, most electronic toll gates are equipped with 30kph reserved lanes.

Via-T reserved lanes are signalled with the logo.
You can also use general lanes with the logo.

The badge also works in certain car parks with the logo.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

What can I do if I do not want my badge to work in Spain?

Whether in France or in Spain, if you do not want to use your badge, you can put it in the insulated pouch you received along with your badge. The pouch will make it impossible to detect.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

I am already a customer. Can I use my badge in Spain?

This information is available in your subscriber area in the section “my badges, account situation”. You will immediately find out whether or not your badge is compatible, and the steps to follow if it isn’t.

Tip: only badges with a Via-T logo on the tag are valid in Spain.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

I have checked my subscriber area and my badge cannot be used in Spain, what can I do?

To make this change, go to the “TRACK MY BADGES” section on the “MY BADGES” page.

You have 2 choices:

  • If you are only planning to drive in France, Spain or Portugal, select “change my badge for a model valid in Spain and Portugal”
  • As well as Spain, if you want to drive in Portugal and Italy too, select “change my badge for a model valid in Spain, Italy and Portugal”

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

How much will it cost me to change my badge for a model compatible with Spain?

Changing a functional badge for one valid in France and Spain costs €12 (taxes and shipping costs included).

Changing a functional badge for one valid in France, Spain, Italy and Portugal costs €17 (taxes and shipping costs included).

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

Is my Liber-t Vacances (Chèques Vacances) subscription valid in Spain?

Yes: as of 15 May 2017, new Liber-t Vacances badges can be used in Spain.

PLEASE NOTE : Chèques Vacances credit is only usable in France. The amount for the Spain subscription and Spanish toll costs will only be debited from your bank account.

Furthermore, only the monthly Spain plan at €2.50/month of use in Spain is available for the Liber-t Vacances plan.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

I would like to switch options for the use of my badge in Spain, from paying €2.50/month of use to paying €10/year, or vice versa.

You can contact us either via the contact form , or by telephone on: 0970808765

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

How will my journeys in Spain be billed?

They will be billed by our Spanish partner Bip&Drive each month. The corresponding bill is available in your Bip&Go subscriber area. The amount of said bill will be charged at the same time as your Bip&Go bill, with a one-month difference. Your Bip&Drive bill is available in electronic form only, in your subscriber area.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

I no longer wish to pay €10/year to use my badge in Spain?

To switch from the Spain annual subscription for €10/year tax incl. to the option for €2.50/month of use in Spain (tax incl.) , please log in to your subscriber area , go to the ‘MY BADGES’ section and click on ‘Change my subscription or billing method’.

For your information, if your badge works in Spain, it also works in Portugal by default. More information by clicking here .

Nous contacter Bip&Go

Contact us

You have more questions ?
Contact our customer support !