Best Practices for Using Your Toll Badge 

Have you just received your Bip&Go toll badge and are unsure where or how to install it in your car? It’s important to follow a few best practices to ensure your badge works perfectly when passing through toll barriers or metal gantries on free-flow motorways. Since 2012, Bip&Go has established itself as one of the leading mobility providers in France and Europe. Discover expert advice from the Bip&Go team on how to install your badge correctly.

How to Position Your Bip&Go Toll Badge Correctly in Your Vehicle

It’s essential to place your Bip&Go toll badge in the right spot in your vehicle to ensure it’s detected at the toll barriers.

For optimal use, make sure you attach it to the windscreen of your vehicle, to the right of your rear-view mirror.

If your vehicle has an athermal windscreen (heat-reducing), you’ll need to place the badge in a specific area that allows the badge’s signal to pass through. Most vehicles have a black dotted area near the rear-view mirror indicating where to position your badge. The adhesive holder provided with your badge will keep it securely in place.

Before attaching the holder, thoroughly clean the area of the windscreen where it will be positioned using a clean cloth to remove any dust or grease marks. Then peel off the adhesive backing and fasten the holder to the chosen spot near your rear-view mirror. Finally, insert your badge into the holder, ensuring it is facing the right direction. Wondering which way round your toll badge should go? The logo (or barcode) on the badge should be visible from inside the vehicle.

A simple way to check your badge is working is to approach a barrier toll on the motorway. Toll badges are equipped with an automatic detection system. The barrier should lift automatically as you approach with no action required on your part.

Mistakes to Avoid with Your Bip&Go Toll Badge

Don’t Hold It in Your Hand

When passing through a toll, it’s crucial to keep your toll badge in its holder. It may malfunction if you remove it and wave it at the barrier.

Once your badge is properly installed, you can travel with complete peace of mind across the entire French and Spanish motorway network, whether you have a Pay-as-you-go or Fixed-rate subscription.

Still have questions about how the Bip&Go toll badge works? Visit our help section here—we have all the answers you need!

Don’t Discard the Pouch

If at any time you decide not to use your badge, whether at a toll or in a car park, you can always place it in the grey protective pouch provided with your badge. This pouch makes the badge undetectable.

Keep Your Badge Away from Wi-Fi Signals

The battery in your badge typically lasts for 7 years. To maximise its lifespan, avoid storing your badge in a Wi-Fi zone.

Choosing the Right Toll Badge Subscription for Optimal Use

Don’t have a toll badge subscription yet? Now that you know how to position your badge, it’s important to choose the right plan before taking to the motorways.

For the best experience, select a subscription that matches your needs. There are options designed for holidaymakers, occasional motorway users, and daily commuters. Compare the benefits of each to find the one that suits you best.

Once you’ve subscribed, your toll badge and its adhesive holder will be sent to you.

Choose a Bip&Go Toll Badge—A Trusted Company

With Bip&Go, travel on French motorways with complete peace of mind. Known for its reliability and professionalism, Bip&Go delivers top-quality service.

Select the subscription that best fits your profile. Only use the motorway occasionally? Discover our Liber-T Vacances or Pay-as-you-go plans. Travel regularly or daily on motorways? Save time at tolls with our Fréquence + or fixed-rate subscriptions.

The Bip&Go team is here to answer your questions and guide you through installing your badge. Plus, with the Bip&Go app, you can easily manage badge replacements whenever needed.

Looking for a subscription and toll badge to make your journeys across the French and European motorways easier? Bip&Go is here to simplify your travel. Choose the subscription that suits you and receive your toll badge quickly and efficiently.

Subscribe to Bip&Go toll badge now!

FAQ

Where should I place my toll badge in my car for the best detection?

For your toll badge to work optimally, it must be placed on your windscreen, to the right of your rear-view mirror. A dotted area on many vehicles indicates the ideal spot for your badge holder. You should also ensure your badge is facing the right direction in its holder—the badge’s logo should be visible from inside your car.

Can I move my toll badge from one vehicle to another?

You can transfer your toll badge from one vehicle to another, but you must update the number plate linked to your badge via your app. Bip&Go also allows you to order multiple badges, one for each vehicle, for added convenience.

What mistakes should I avoid when positioning my toll badge in my vehicle?

Several positioning errors can affect your toll badge’s performance. Don’t hold your badge in your hand—it must be placed in the dedicated holder. Don’t fasten the holder too low on the windscreen or within an athermal zone; the ideal spot is usually marked with dots.

How can I optimise my toll badge’s detection for smooth passage through tolls?

To optimise your toll badge’s detection, attach the adhesive holder in the indicated spot on your windscreen and insert your badge the right way round. If you experience any malfunctions or other issues, don’t hesitate to contact Bip&Go customer support.