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social
social
social
social
Trustpilot

Services for private individuals

Packages for private individuals

Amex subscriptions

Electric subscription

Electric charging

Car parks

Services for professionals

Packages for professionals

Services for professionals

Bip&Go services

The app

Free Flow

Travel in Europe

News

FAQ

About Bip&Go

About us

Our offices

Contact us

Our partners

Store logo
Store logo

Terms and conditions of sale

Privacy policy & Legal notice

© 2026 BIP&GO - All rights reserved

  1. Home
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Find all the answers to your questions about electronic toll payment in our FAQs.

NEED HELP?

Find all the answers to your questions about electronic toll payment in our FAQs.

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What is an electric recharge card?

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What is the electric charging feature from the Bip&Go app?

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How can I see my bills?

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How to book a car park from the application?

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On which motorways does my badge work?

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Can I use my Bip&Go electronic toll payment badge in any other countries, other than France?

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How do I go through the electronic toll payment lane?

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Which lane should I take at the tolls for my vehicle?

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I drive a campervan/caravan. Which electronic toll payment lane should I use?

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Can I use my badge in a car park?

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I am Swiss and/or British and I have a payment problem.

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Can I pay for several subscription plans from the same bank account? Can I have several badges connected to the same bank account?

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I have an American Express card. Which subscription plan should I choose?

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I use the motorway occasionally. Which subscription plan should I choose?

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When will I receive my Bip&Go badge?

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I use the motorway frequently. Which subscription plan should I choose?

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Is the number of electronic toll payment badges limited?

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Is it obligatory to stick my electronic toll payment badge to my windscreen?

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I have a heat-resistant windscreen. Where should I position my badge?

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My badge is lost/stolen. What should I do?

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How does payment work if I live outside France?

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