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social
social
social
social
Trustpilot

Services for private individuals

Packages for private individuals

Amex subscriptions

Electric subscription

Electric charging

Car parks

Services for professionals

Packages for professionals

Services for professionals

Bip&Go services

The app

Free Flow

Travel in Europe

News

FAQ

About Bip&Go

About us

Our offices

Contact us

Our partners

Store logo
Store logo

Terms and conditions of sale

Privacy policy & Legal notice

© 2026 BIP&GO - All rights reserved

  1. Use badge europe

NEED HELP?

Find all the answers to your questions about electronic toll payment in our FAQs.

NEED HELP?

Find all the answers to your questions about electronic toll payment in our FAQs.

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How the France/Spain/Portugal badge works
How the France/Spain/Portugal/Italy badge works
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How the France/Spain/Portugal/Italy badge works

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Questions

How do I know in which countries my badge works? (It/Sp/Port)

I have checked my subscriber area and my badge cannot be used in Italy, Portugal or Spain. What can I do?

Is there an option to activate my badge so that it works in Spain, Portugal and Italy?

Why am I being asked for my number plate?

Can I lend my badge to a loved one who is going to drive abroad?

Which subscription options are compatible with the Spain, Italy and Portugal service extension?

HOW DO I KNOW IN WHICH COUNTRIES MY BADGE WORKS? (IT/SP/PORT)

I HAVE CHECKED MY SUBSCRIBER AREA AND MY BADGE CANNOT BE USED IN ITALY, PORTUGAL OR SPAIN. WHAT CAN I DO?

You can either:

  • Order an extra badge on the MY SHOP page in your subscriber area, if you want to keep your first badge.
  • Exchange your current badge on the “MY BADGES” page in your subscriber area , in the “TRACK MY BADGES” section. Click on the link “Change for Spain, Portugal and Italy” and follow the instructions. A new badge will be dispatched within 48 hours.

    In this case, you must return your old badge within 15 days.

  • Go to one of our branches .

IS THERE AN OPTION TO ACTIVATE MY BADGE SO THAT IT WORKS IN SPAIN, PORTUGAL AND ITALY?

No, there is no option to activate your badge so that it works in these three countries, as well as in France. These functionalities are activated by default in Bip&Go badges. To find out in which countries you can use your badge, click here .

Find out how to make your badge undetectable here

WHY AM I BEING ASKED FOR MY NUMBER PLATE?

In certain European countries, such as Italy and Portugal, if your badge cannot be detected in the toll lane, your number plate will be read and your journey will be associated with your badge.

CAN I LEND MY BADGE TO A LOVED ONE WHO IS GOING TO DRIVE ABROAD?

Yes, you can lend your badge to a loved one who wishes to drive abroad.

PLEASE NOTE! In this case, don’t forget to change the number plate associated with your badge. Any expenses incurred with the badge will still be charged to the bank account associated with the badge.

WHICH SUBSCRIPTION OPTIONS ARE COMPATIBLE WITH THE SPAIN, ITALY AND PORTUGAL SERVICE EXTENSION?

If you are already a customer , you can find out whether your subscription plan is compatible with the service extension in the “Usable outside France?” column in the “TRACK MY BADGES” section of the MY BADGES page. You will immediately know whether your badge is compatible and the procedure to follow if it is not.

 

If you are not a customer yet:

 

Offer valid for private individuals only, for the following subscription options:

  • A la carte
  • Fixed price
  • American Express (Premium, Classic, Corporate cards)
  • Liber-t Vacances
  • Liber-t Découverte
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