Services for private individuals
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Services for private individuals
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Bip&Go services
About Bip&Go
© 2026 BIP&GO - All rights reserved
Find all the answers to your questions about electronic toll payment in our FAQs.
Find all the answers to your questions about electronic toll payment in our FAQs.
Subscription
How the France/Spain/Portugal/Italy badge works
General Europe badge information
Subscription
Questions
How do I know in which countries my badge works? (It/Sp/Port)
I have checked my subscriber area and my badge cannot be used in Italy, Portugal or Spain. What can I do?
Is there an option to activate my badge so that it works in Spain, Portugal and Italy?
Why am I being asked for my number plate?
Can I lend my badge to a loved one who is going to drive abroad?
Which subscription options are compatible with the Spain, Italy and Portugal service extension?
HOW DO I KNOW IN WHICH COUNTRIES MY BADGE WORKS? (IT/SP/PORT)
I HAVE CHECKED MY SUBSCRIBER AREA AND MY BADGE CANNOT BE USED IN ITALY, PORTUGAL OR SPAIN. WHAT CAN I DO?
You can either:
In this case, you must return your old badge within 15 days.
IS THERE AN OPTION TO ACTIVATE MY BADGE SO THAT IT WORKS IN SPAIN, PORTUGAL AND ITALY?
WHY AM I BEING ASKED FOR MY NUMBER PLATE?
In certain European countries, such as Italy and Portugal, if your badge cannot be detected in the toll lane, your number plate will be read and your journey will be associated with your badge.
CAN I LEND MY BADGE TO A LOVED ONE WHO IS GOING TO DRIVE ABROAD?
Yes, you can lend your badge to a loved one who wishes to drive abroad.
PLEASE NOTE! In this case, don’t forget to change the number plate associated with your badge. Any expenses incurred with the badge will still be charged to the bank account associated with the badge.
WHICH SUBSCRIPTION OPTIONS ARE COMPATIBLE WITH THE SPAIN, ITALY AND PORTUGAL SERVICE EXTENSION?
If you are already a customer , you can find out whether your subscription plan is compatible with the service extension in the “Usable outside France?” column in the “TRACK MY BADGES” section of the MY BADGES page. You will immediately know whether your badge is compatible and the procedure to follow if it is not.
If you are not a customer yet:
Offer valid for private individuals only, for the following subscription options: